Dear Valued Customer,

We at Italian Esthetic Beauty Supply understand that occasional issues may arise with your purchased products. Our priority is to offer a smooth and convenient exchange and return process for our customers. Please kindly review our comprehensive return and exchange policy below:

Eligible Items for Return/Exchange:

• Our return and exchange policy applies only to regular priced items.

Return and Exchange Timeframe:

• You have 30 days from the date of purchase to request an exchange or return.
• After 30 days, we will not be able to accept the merchandise for return or exchange.

Return and Exchange Requirements:

1. The merchandise must be in its original condition with the label intact and unworn.
2. Altered merchandise will not be accepted for exchange or return.
3. Discounted items and accessories are not eligible for exchange or return.

Return Process:

1. If your item is damaged, kindly inform us immediately and provide a picture of the damage to our email address.
2. When returning or exchanging an item, please include all original packaging along with the receipt.
3. Note that customers are responsible for any return shipping fees.

Refunds:

• We do not offer monetary refunds. Instead, you will receive store credit for the amount paid, valid for 4 months from the date of the return.

Final Sale Items:

• All sale and discounted items are considered final sale and cannot be returned or exchanged.

Please be aware that Italian Esthetic Beauty Supply reserves the right to deny any unreasonable returns or exchanges. We take pride in carefully evaluating each item before shipment to ensure a satisfying purchase experience. If you have any questions or concerns regarding our policy, feel free to contact our customer service at info@italianestheticbeautysupply.store

Thank you for choosing Italian Esthetic Beauty Supply!

Warmest Regards,

Italian Esthetic Beauty Supply Customer Service